FREQUENTLY ASKED QUESTIONS

What is Tatva?

Tatva is a modern spiritual lifestyle brand rooted in ancient wisdom. We create eco-conscious products inspired by chakras, nature, and Indian yogic philosophy, designed to help you live with intention, peace, and balance.

Are your T-shirts unisex?

Yes, our current apparel collection features unisex designs and fits. Please refer to the size chart for accurate measurements before placing your order.

Do you offer sizes for kids or women-specific fits?

Not at the moment. We currently offer adult unisex sizes only, but dedicated women’s and youth collections are coming soon.

What materials do you use?

Our apparel is made from 100% pure cotton, free from synthetic blends. It's skin-friendly, breathable, and ethically sourced. We also avoid tags and harmful dyes to stay aligned with our eco-conscious values.

Are these products sustainable?

Yes. From materials to packaging, we prioritize sustainability. We do not use plastic tags or non-recyclable elements, and our no-return policy is part of our effort to reduce environmental impact.

Can I return or exchange my product?

We do not offer returns or exchanges for reasons like size, preference, or change of mind. However, if you receive a damaged or defective item, please contact us within 48 hours of delivery with proof for a free replacement or refund. Read here.

Why don’t Tatva allow returns?

Returns contribute to carbon emissions, packaging waste, and unsellable inventory, all of which contradict our commitment to sustainability and conscious consumption. Read our policy here.

Is Cash on Delivery (COD) available?

 No, we only accept prepaid orders through secure payment gateways like Razorpay. This helps us reduce misuse, ensure smooth logistics, and offer better pricing.

How long will my order take to arrive?

Orders are shipped within 1–2 business days and usually delivered in 5–10 working days, depending on your location. We work with trusted courier partners for smooth delivery.

How can I contact customer care?

If you have any order related query, please reach out to us at care@tatva.world. We usually respond within 24–48 hours.

CONTACT US FOR ANY QUESTIONS